TERMS, CONDITIONS AND REFOUND POLICY
This agreement is between you, the user Roberto Carlos Hernandez Feregrino website(s), and Roberto Carlos Hernandez Feregrino.
These are the terms & conditions of service specifically related to booking tours via Roberto Carlos Hernandez Feregrino sites.
You confirm that you are of legal age to lawfully use Roberto Carlos Hernandez Feregrino web-sites & services, to enter into a contract and that you are solely responsible for all uses performed on said sites / services by you, even if on the behalf of another. All tours available to book are promoted by Roberto Carlos Hernandez Feregrino and are operated by freelance tour guides who are in a contractual relationship with Roberto Carlos Hernandez Feregrino.
Bookings for Pub Crawl Barcelona, where the entire amount is paid online in advance, are subject to cancellation and refund terms as follows:
- Cancel for free up to 1 days (00:00am event destination time) before event date and receive a full refund. Cancel within 1 hour (00:00am event destination time) of event date for 50% refund. Cancellations made within 30 minutes of event date are non-refundable. Cancellations can only be made via email to the address on your booking confirmation. Full refund requests once the tour has started and after the date of the event will be considered denied or invalid, so once the tour has started, no amount of money can be refunded.
- All tours are subject to a minimum number of participants in order to run. In the highly unlikely event that a paid tour does not run we will refund the amount paid when booking.
- The deposit paid when booking must be paid using a valid Credit Card or Debit Card. You confirm that all information submitted by you to Roberto Carlos Hernandez Feregrino, including Credit card / Debit card details, are complete and accurate and that you have been granted the required permissions and authorisations to use said card.
- You will receive a booking confirmation via email shortly after completing the booking process, provided that all information submitted is correct and there is sufficient funds available to the credit / debit card used to complete the transaction. If you do not receive a confirmation e-mail please contact us after checking your junk mail folder.
- Credit / Debit card details are entered on a secure page and transferred using SSL technology. Payment is processed by a trusted, secure & reputable payment portal.
- All currency conversions displayed on Roberto Carlos Hernandez Feregrino sites are calculated by using an exchange rate derived from a third party reputable currency conversion website in real time.
- Please have your ticket / booking confirmation available on arrival to the tour starting point either in printed form or on a mobile device. Students who have availed of the student price may be required to show valid student ID on arrival. Should this not be possible you will be required to pay the full amount, less deposit paid.
- All participants attending Pub Crawl Barcelona must be aged 18 or come with a person that willl be responsable of them older than 18 years, with a valid passport, driver’s license or national ID card as proof of age.
- Roberto Carlos Hernandez Feregrino may offer you the opportunity, via email, to review the tour in relation to your experience and your opinion. Your review may be visible on our site(s). We may also include a link to the relevant TripAdvisor listing for you to submit a review there if you so choose.
- Participation on any tour is strictly voluntary and both your freelance guide and Roberto Carlos Hernandez Feregrino reserve the right to deny participation to anybody at any time at our discretion. Neither Roberto Carlos Hernandez Feregrino, its contractors, parent or subsidiary companies, partners, employees or freelance tour guides accept any liability or responsibility for any injury, loss, damage, inconvenience or other sustained by any person using its services, nor to their property, howsoever caused. Enjoy pub crawl in barcelona
- Roberto Carlos Hernandez Feregrino and Roberto Carlos Hernandez Feregrino will never sell or provide your personal information to any third party. We reserve the right to use data given to us for internal marketing and research purposes. Pictures taken during tours may be used for marketing purposes and on our social media platforms.C-324962.